JOB VACANCY: Operations Officers (m/f)
Position Summary
The Operations Officers serves as a direct liaison between the Clients and third parties (medias, data vendors such as Bloomberg, Reuters, Morningstar, ..., agencies, fund administrator,...) to ensure the highest possible level of service to the Client, under the supervision of the Operations Manager.
Summary of Key Responsibilities
You will be responsible for the handling the day-to-day activities surrounding our Clients' data management, quality control and dissemination together with ensuring coordination with multiple actors. You will focus on developing, maintaining and strengthening F2C relationships with clients and business partners by exceeding client expectations in terms of pro-activity, responsiveness to needs, quality of execution, professionalism and client driven approach. You will participate in specific projects and have the opportunity to contribute to our ongoing service improvement model.
Qualifications and Key Personal Attributes:
- Bachelor's degree or BAC+ 2 minimum equivalent
- Min. 2 years experience in a client services role, ideally in the Fund Industry
- Fluent English and German are required - verbal and written. French will be an asset
- A client-driven attitude at all time (pro-activity and professionalism)
- Excellent time management and organization skills
- Quality and detail consciousness
- Excellent team player, while able to work autonomously
- Demonstrates initiative
- Ability to work well under pressure
- Self motivated and pro-active
- Demonstrate Microsoft Excell proficiency (functions, pivot tables, etc.)
Miscellaneous:
- About F2C: Created in 2005, F2C has become the leading independent consultancy firm specialised in fund data management solutions for the European Mutual Fund Industry.F2C offers an innovative and breakthrough approach to support the industry's need for more transparency, streamlined processes, value-added service and optimized costs for all aspects surrounding fund data management and dissemination.
- Most of your clients will be based in London, Zurich, Paris, Brussels or Luxembourg
- Location: you will be based in our Esch-sur-Alzette office
We offer a challenging opportunity in an international working environment and a strong career development. If you are enthusiastic to join the F2C Team, please send your resume to:
Marie-France Weinachter
Operations Manager
mailto:marie-france.weinachter@f2c.lu
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